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CLIENT-ONLY IN THE PROCEDURE ROOM:
Though a friend or family may accompany you to your appointment, we have learned it is
best that they do not sit-in on your procedure. It is important the artist is able to have their
full focus on you, the client. Friends and family tend to be a distraction for both the client
and artist.


CHILDREN, TODDLERS AND BABIES.
We must kindly ask that you do not bring them with you to your appointment. Unfortunately,
they are a distraction to the artist, as well as the other guests having services in the studio.
Thank you for your understanding.


CANCELLATION POLICY
Micropigmentation is a time-intensive service. In booking your appointment, we are
reserving a designated amount of time specifically for you. A booking fee of $50 is required,
in order to reserve this time for your appointment. If you need to cancel for any reason, we
require that you cancel at least 48 hours prior to the start of your appointment time so that
we may be able to offer this time to another client. If your appointment is cancelled with less
than 48 hours’ notice (or in the case of a no-show), you will still be charged the full price of
your scheduled service. In order to remain a client that must be paid in full.


FOLLOW UP APPOINTMENTS & TOUCH UPS
For some services booked in 2018 there is no charge for the follow-up appointment to a
new/initial procedure when it is done within 3-4 months of the initial procedure. However, in
the case of a cancellation with less than 24 hours’ notice or a no-show, the follow-up is
considered forfeited and any following appointments will be charged as a touch-up
appointment.


TARDINESS
Please plan to arrive at no more than 10 minutes prior to the start of your appointment. We
want to make sure you have time to make yourself comfortable before the start of your
appointment. The best way to access the office is from Poplar Level Road. Turn Right into
1300 Gardiner Lane Offices parking lot, Make an immediate right and park in the parking
lot. The suite number is 9, please do not show up unannounced.
If you are late it will compromise the amount of time the artist has to spend on your
procedure, which in turn compromises your results. In the event that a client is more than 15
minutes late, the procedure may be cancelled, and the full service fee will still apply, as we
are not able to sell this time to another client.


RIGHT TO REFUSE TREATMENT
Though it is extremely rare, we reserve the right to refuse treatment for the following
reasons. The full service fee will still apply, as we are not able to sell this time to another
client.


● Undisclosed skin condition (including sunburn/suntan)
● Using Retin-A & Skin care products\Under the influence of drugs or alcohol
● Any behavior which, in the opinion of the artist , might compromise the artist’s ability
to work safely and comfortably toward the desired results, or might disrupt other
clients.
● Being Rude & Nasty. This does not happen very often because who would be rude
& nasty to the artist whom you want to tattoo your face? However, if this does
happen the artist reserves the right to dismiss the client. All efforts will be made to
rectify the situation, but if artist feels it has gone to far or that the client can not be
made happy. The artist has the right to refuse treatment.